How It Works

Simple setup. Powerful protection.

SpyderMail Email Security Service Features

"How it works" is a question we get a lot. SpyderMail is an Enterprise-Level Premium Spam Filtering Service that offers market-leading, all-encompassing defense against the most recent email-borne dangers along with the flexibility of individual user settings, quarantine mailboxes, and other customization options.

A cloud-based email security, continuity, and archiving solution is offered by SpyderMail. It defends your company from sophisticated email attacks and unintentional or malicious data leaks via email, whether at the office or on the go and regardless of the device. Utilizing a combination of tailored filters and top-tier anti-virus, anti-spam, and anti-phishing engines, multi-layered security protects you from both established and newly discovered email-based threats.

With our multi-level policy enforcement and compliance, you can now effortlessly manage which data leaves your organization via email and safeguard against data loss.

Core Technologies

  • Anti-Spam Technology
  • Anti-Virus Technology
  • Anti-Spoofing Technology
  • Anti-Phishing Technology
  • Anti-Spyware (Attachments)
  • DoS Protection

Service Features

  • Encrypted Email (TLS)
  • Per User Quarantine
  • Per User Allow/Block Lists
  • Compatible with All Servers
  • Geographically Redundant
  • No Software to Install

Support & Management

  • Business Continuity
  • Disaster Recovery
  • Management Portal
  • Multiple Reputation Systems
  • 7+ Days Mailbagging
  • Easy Admin Controls

Detailed Features

Anti-Spam

The algorithms and methods used by the SpyderMail Service are the most comprehensive and most advanced in the industry at detecting and filtering spam resulting in the lowest rate of false positives.

Anti-Virus

By utilizing dual layer virus blocking, decompression of archives and file type blocking, the anti-virus engine used by the SpyderMail service provides complete virus protection.

Anti-Spoofing

This technology prevents the use of forged or “spoofed” sender addresses. It allows larger organizations to specify a list of IP addresses allowed to send "From" inside the organization.

Anti-Phishing & Spyware

Robust protection against phishing schemes used to gather confidential information. All attachments are scanned, and any spyware executables are detected and eliminated immediately.

DoS Protection

Rate controls are utilized to stop denial of service attacks as well as dictionary-based Spam attacks. These rate control systems are integrated and automatic.

Mail Bagging (Redundancy)

If your mail server goes down, our system spools your email for up to 7 days by default. When your server is back up, we deliver all mailbagged email to you, ensuring critical messages are not lost.

SpyderMail Portal

Included with the service is the SpyderMail Management Portal, your “Central Command” for using the service. It’s a simple, secure, web-based administration section with no software to install.

  • Control: Define settings that deny/allow domains, senders, and IPs.
  • Reporting: Detailed reports and statistics on the admin dashboard.
  • Logs: Drill down into message logs with filters to narrow your search.
  • Configuration: Manage spam scoring, destination mail servers, and SMTP testing.

Automatic User Setup

The SpyderMail system automatically handles mailbox setup for your users. We confirm the validity of your email addresses with your server automatically.

If you have recipient validation turned on, the only email that gets to you is non-spam addressed to valid users. This is a tremendous way to avoid attacks via NDR (non-delivery reports).

Distributed Cloud Architecture: Our multiple datacentres are geographically distributed to allow for true redundancy. If one fails, the service fails over to backup filters so you receive uninterrupted service.

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